Shipping policy
Delivery Range
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United States: We ship to all states and territories of the United States.
Shipping Time
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Processing Time: 0–2 business days (Monday to Friday)
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Transit Time: 5–10 business days (Monday to Friday)
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Total Delivery Time: 5–12 business days
Delivery times may vary depending on the destination, carrier schedules, and circumstances outside our control.
Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information so you can monitor your package.
Shipping Methods
We work with trusted shipping carriers to deliver orders, which may include USPS, UPS, DHL, and FedEx, depending on the destination and shipping availability.
The carrier used for your order may vary based on your delivery location, package size, and carrier availability.
Shipping Costs
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Free shipping is available on all orders to the United States.
Shipping Instructions
Please make sure that your name, shipping address, and contact information are accurate and complete when placing your order.
If an incorrect or incomplete address is provided and the package is subsequently lost, returned, or otherwise unable to be delivered, replacement or refund eligibility may depend on the circumstances.
If your package arrives visibly damaged, please contact our Support Team at fgmnorthsell@gmail.com as soon as possible and provide photographs of the package and its contents.
Order Tracking
Once your order has been dispatched, tracking information will be sent to the email address provided during checkout.
You can also track your order through our online order tracking page.
Delays
Although most orders arrive within the estimated 5–12 business day total delivery timeframe, occasional delays may occur due to carrier delays, weather, public holidays, or other circumstances outside our control.
If your order has not arrived after the estimated delivery timeframe, please check your tracking information and contact our Support Team at fgmnorthsell@gmail.com with your order number so we can investigate.
FAQ
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I ordered more than one item. Will they all be delivered at the same time? We generally try to ship all items in the same order together. However, some items may be shipped separately depending on product availability, fulfillment location, package size, or shipping arrangements. If items are shipped separately, you may receive separate shipment notification emails and tracking numbers.
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Can I change the delivery address after placing my order? If you need to change your shipping address, please contact our Support Team at fgmnorthsell@gmail.com as soon as possible. We can only make address changes before the order has entered the fulfillment or shipping process. Once an order is in transit, we cannot guarantee that the delivery address can be changed.
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What happens if I provide an incorrect address? Customers are responsible for providing a complete and accurate delivery address. If an incorrect address is provided and the package is returned, lost, or otherwise cannot be recovered, any replacement or refund will be handled according to the circumstances of the order and our applicable policies.
Contact
Email: fgmnorthsell@gmail.com
Store Name: Aeroven
Name of the Company: FGM North Sell LLC
Address: 2335 E Atlantic Blvd STE 200, Pompano Beach Flórida 33062, Estados Unidos
Customer Service Hours: Monday–Friday, 9:00 AM–5:00 PM
- Time Zone: (GMT -05:00) Eastern Time, New York